A couple of months ago, I had the pleasure of meeting the team at Step Change, a strategically led digital and creative agency in Sydney. I was invited by their Head of Strategy, Glenn Bartlett, who I’ve watched grow from a talented school-boy to a global leader over the past 20 years.

Below is the first video of my conversation with the team, where I spoke about creativity, innovation, and the three types of organisational change.

Insights from Kevin Roberts: Creativity and Innovation

https://vimeo.com/262143786

Keep posted for the next part of this five-part video series on identifying the customer’s pain points.